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Data Policy

Last updated: January 20, 2024

Data Collection

Mankind MediLab collects personal and medical data necessary to provide diagnostic services. This includes identification information, health records, test results, and any information you voluntarily provide during consultations or communications.

Data Processing

We process your data to deliver medical services, maintain accurate health records, communicate test results, schedule appointments, and improve our diagnostic capabilities. All processing is conducted in accordance with healthcare data protection regulations.

Data Storage and Security

Your data is stored in secure, encrypted databases with access limited to authorized personnel only. We maintain backup systems and implement cybersecurity measures to protect against data breaches, unauthorized access, and data loss.

Data Retention

Medical records and test results are retained for the periods required by healthcare regulations and professional standards. Personal contact information may be retained as long as you remain an active patient or until you request its deletion.

Data Sharing

We may share your data with:

  • Your referring physician or healthcare provider
  • Laboratory partners for specialized testing
  • Healthcare authorities as required by law
  • Insurance providers with your consent

Patient Rights

You have the right to access your medical records, request corrections to inaccurate data, obtain copies of test results, restrict certain data processing activities, and request deletion of personal data where legally permissible.

International Data Transfers

If we transfer your data internationally for processing or storage, we ensure appropriate safeguards are in place to protect your privacy in accordance with applicable data protection laws.

Data Breach Response

In the event of a data security incident, we will promptly investigate, take corrective action, and notify affected individuals and relevant authorities as required by law.

Contact Information

For questions about data processing or to exercise your rights, contact our Data Protection Officer:

Data Protection Officer

Mankind MediLab

Email: privacy@mankindmedilab.com

Phone: +233 594 87 8107

Updates to This Policy

This Data Policy may be updated to reflect changes in our practices or applicable laws. We will post updated versions on our website with the revision date clearly indicated.